Frequently Asked Questions
Everything you need to know about our specialty coffee and delivery.
How long does shipping take for fresh coffee?
We roast to order to ensure maximum freshness. Orders are typically processed within 24-48 hours and delivered via standard shipping within 3-5 business days.
Can I subscribe to recurring coffee deliveries?
Yes, we offer flexible coffee subscriptions. You can choose your favorite blend, set the frequency of delivery, and save 10% on every order.
What is your return policy on food items?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or equipment, please contact us within 14 days for a resolution.
Do you offer pre-ground coffee or only whole beans?
We offer both. You can select your preferred grind size—from espresso to French press—on the product page, or choose 'Whole Bean' for maximum flavor longevity.
Where do you source your coffee beans?
We ethically source our specialty-grade beans from sustainable farms across the globe, focusing on direct trade relationships that ensure fair pay for farmers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.